Frequently Asked Questions
- Remember, due to the custom nature of our swag, it ships separately. All swag is on track as listed on the registration page for each event.
- There is a 30-day grace period after each event for you to finish your race and report your time. Each race page has specifics about when the deadlines are.
- Medals do not ship until after you have reported your time and after the event. To report your time: go up to the menu on this page and click "report my time". Then follow the prompts. This video shows what it looks like.
- You can double check your finish time is entered correctly on the results page for your race.
Still not clear?