Help Center

Frequently Asked Questions

When will my swag arrive?

Each event has its own timelines listed in the FAQ sections on the event page.

Do I have to run the whole distance all at once?

You can do your race/challenge in whatever way works best for you. Walk, run, bike, swim over the course of several days, weeks or months is all totally good.

How do I choose the right shirt size?

The shirt selection has a link to the size chart on the registration page.

Where do the races/challenges take place?

You can do our events anywhere you want on your own time!


Quick answers:

Answers to many questions can be found in the FAQ sections for each race.  Visit our Events Page to find the event you're inquiring about.

  • Where's my shirt, bib and/or medal? All swag shipping schedules can be found on the registration page for each event. Remember, due to the custom nature of our swag, it generally ships separately.
  • When do I have to report my finish time?  Each race page has specifics about when the deadlines are.  Please visit the race page for details on your race or challenge.
  • How do I report my time? Details on how and where to report your time can be found on the event page for your race or challenge.

Still not clear?

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