Help Center

Frequently Asked Questions

When will my swag arrive?

Each event has its own timelines listed in the FAQ sections on the event page.

Do I have to run the whole distance all at once?

You can do your race/challenge in whatever way works best for you. Walk, run, bike, swim over the course of several days, weeks or months is all totally good.

How do I choose the right shirt size?

The shirt selection has a link to the size chart on the registration page.

Where do the races/challenges take place?

You can do our events anywhere you want on your own time!

 

Quick answers:

Answers to many questions can be found in the FAQ sections for each race.  Visit our Events Page to find the event you're inquiring about.

  • Where's my shirt, bib and/or medal? All swag shipping schedules can be found on the registration page for each event. Remember, due to the custom nature of our swag, it generally ships separately.
  • When do I have to report my finish time?  Each race page has specifics about when the deadlines are.  Please visit the race page for details on your race or challenge.
  • How do I report my time? Details on how and where to report your time can be found on the event page for your race or challenge.

Still not clear?

Email us with any questions

Send us an email here: support@virtualrunningclub.com

Contact Customer support

Available Challenges & Races

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